WHAT IS NOT INCLUDED IN CHARTER FEE?
- Transit log – base service fee (150-180 Eur)
- An outboard engine for free over 33 feet
- Internet on board (30 Eur /week)
- Priority-package: 100 Eur check IN until 13.00
- Pets on board: 50 Eur /charter
- Towels (1 set: 5 Eur)
- Extra bed sheet (cabin set: 10 Eur)
- Safety net:50 Eur
- Spinnaker/Gennaker: 100 Eur /charter
- Fuel charges
- Marina fees
- Diver hull check / unregular/ arranged Check Out time: 30 Euro
- Transfers (taxi/mini-bus)
- Skipper fee /( 130 Eur /day+ food)
- National park entrance fees
- Safety deposit (Caution) – a refundable security payment made on arrival in by credit card only
- Deposit –insurances: 150 Eur (not refundable)+ 150-250 Eur( refundable) by credit card only
HOW DO I PAY FOR MY CRUISE?
A: All advanced payments should be submitted by bank transfer. Usually in two installments (50% + 50%) depending on when you have confirmed your booking. Unfortunately, advanced credit card payment is not possible at the moment.
DO I NEED A LICENSE TO NAVIGATE A VESSEL IN CROATIA?
A: Yes, it is necessary to have skippers license as well as VHF license.
I DO NOT HAVE A SKIPPER’S LICENSE, BUT I WOULD LIKE TO GO CRUISING ANYWAY. IS IT POSSIBLE?
A: Yes, it is possible. We can arrange experienced skipper for a daily price. Your obligation is only to provide him with a food and accommodation during your cruise.
WHAT INSURANCES HAS THE BOAT?
All yachts are properly covered by liability insurance and comprehensive coverage for the charter business. The client's liability is limited to the amount of the security deposit - unless the cause of damage is gross negligence or intention.
DO I NEED A FISHING LICENSE IF I GO FISHING IN ADRIATIC?
A: Yes, you need to purchase a sports fishing license. It can be arranged in advance on your request. The license price depends on the period of your stay (e.g. one, two weeks). The price does not include the use of spear guns. In case you wish us to do it for you, send your fishing license request on our e-mail.
WHICH CURRENCY IS USED IN CROATIA? CASH OR CREDIT CARD?
A: Croatian currency is Kuna. Sometimes is possible to pay mooring fees in Euros, but not always and it should be checked in advance. Credit cards can be used in restaurants, shops, and supermarkets, but not everywhere. You will find that services on islands are charged in cash. This is why it is always recommended to have some cash with you, Kunas or Euros.
ARE BED LINEN AND TOWELS PROVIDED ON VESSEL?
A: A set of bed linen (sheets, blankets, pillows) per person is provided and is included in the price. Should you wish to have towels onboard, the rent of one set is charged 5€, and is paid at the base. You can also make a pre-order by sending an e-mail.
IS KITCHEN EQUIPPED OR SHOULD WE BRING OUR OWN UTENCILES?
A: Kitchen is equipped with stove, oven, fridge, sink, single kitchen cloth, basic cooking utensils and cutlery. Coffee machine, teapot, as well as detergent and toilette paper, are not provided on board.
IS IT SAFE TO TAKE CHILDREN ON SAILING?
A: Children are welcome to go sailing even in early age. There is no age limit for sailing. However, adult supervision is mandatory. You can install a safety net along the vessel's rail, but note that net should be requested in advance. The use of life vests is highly recommended, especially during heavy weather conditions. You should bring a lot of social games to entertain your children and consider choosing shorter routes and visiting marinas more frequently.
WHAT SHOULD I PACK?
A: It depends on the season that you have chosen for sailing. If going on summer vacation pack as you would for any resort. Sailing vacations are casual by day, whether you're on the ship or ashore. If going out for evening dinner, for example, you'll probably want to wear something more formal.
If you decide to sail before and after season period, especially if you are joining some regatta event do not forget to bring oilskin suit, sailing glows, a warm cap and warm shoes/boots which are not going to allow you to slip while on deck.
WHERE SHOULD I BERTH, IN MARINA OR IN THE BAYS?
A: If you have batteries full, sufficient food and water, you can spend the night on buoy or anchor in one of the numerous, well-secluded bays along the Adriatic coast. But, always check the weather forecast first! If using the skipper service, your skipper will take care of mooring safety. It is always recommended to accept skipper’s suggestion. Local skippers are familiar with all unpredicted weather conditions and local customs.
IS IT POSSIBLE TO CHANGE CREW DURING THE SAILING TRIPP?
A: Yes, it is possible to change the crew. Just notify our office personnel, and they will issue Crew list with new crew information. It is, of course, free of charge. However, if you need boat cleaning or new linen - this service is charged extra.
WHERE DO I SUBMIT CREW LIST INFORMATION?
A: Couple of days before arrival at charter base send the filled up crew list table and your contact phone number on our e-mail.
TO WHOM DO WE ANNOUNCE OUR ARRIVAL AT BASE?
A: Notify the base of your approximate time of arrival. Contact 00385 23 384 502
CAN WE TAKE OVER THE BOAT BEFORE CONTRACTED CHECK-IN TIME?
A: If you are planning to arrive at the base before contracted check-in time, contact us at least 24 h before. We will send you a message if it is possible or not.
IS THERE A SUPERMARKET NEAR MARINA?
A: Nearby there are a few well-supplied supermarkets which are daily opened (except on national holidays - open till midday):
- Daily fish market and farmer market (opened till midday).
WHAT IS THE CHECK-IN PROCEDURE AT BASE?
A: Upon arrival at the base register at FT office. First, you need to settle all eventual duties and complete documentation for boat takeover. After you have:
- PAID THE DEPOSIT
- PRESENTED SKIPPER’S LICENSE
- SUBMITTED CREW LIST INFORMATION
- SIGNED SKIPPER'S DECLARATION AND
- RECEIVED CHECK-LIST from Full-Team office, you will check the vessel’s equipment according to the Check-list with the assistance of Full-Team skipper.
When you are finished with the procedure, do not forget to PICK UP THE BOAT PAPERS with completed check-list, signed by one of the Full-Team skippers, prior to leaving the marina.
WHAT ARE THE DEPOSIT CONDITIONS FOR THE BOAT?
A: The deposit must be preauthorized by credit card (VISA, DINERS, MASTER, Maestro). The amounts of the deposits are: for charter 1.000,00 €- 1500 E/boat, for the regatta and training 3.000,00 €/boat.
CAN WE INSURE THE DEPOSIT AMOUNT?
A: The deposit insurance is possible. Price: 150 Eur(unrefundable) and 150-250 Eur (refundable).
WHAT DO I DO IN CASE OF TECHNICAL PROBLEMS OR BOAT DAMAGE?
A: In case of any technical trouble or nautical accident immediately contact one of our representative who is going to instruct you on your next step: call Nenad Vodopija 00385 (0)98272974
WHEN DO WE HAVE TO RETURN THE BOAT FOR CHECK-OUT?
A: Please announce desired check-out time to FT representatives during check-in. In case you want an earlier check- out than written in your Charter contract, you are obliged to announce us 24 hours before about the new time, by phone +385 (0)98272974
DO WE NEED TO REFILL THE FUEL TANK?
A: The fuel tank should be refilled after expenditure (including the reserve diesel fuel tank–if you used-or the outboard engine fuel as well). In case you do not fill up the tank, at the base, we are going to charge you the daily price of diesel/fuel + 50,00€ service fee.
HOW DO WE PREPARE THE BOAT FOR CHECK-OUT?
A: Prepare the ship for the score of QUICK and EASY instructions, located on each boat in the skipper’s desk. Please include a note of missing, damaged inventory so we can replace for next charter. If you replaced anything in the charter period please let us know. If something does not work properly on the boat please be so kind to inform our technical assistants during check-out procedure. Before you leave your vessel, please take some time to check all the cupboards and lockers to ensure you have not left anything behind
To do in the case of a damage
Change the policy of the insurance with the other boat (if it is a liability loss)
Make a photo of the damage
Make a sketch with a description how the accident happened and let this sign from all members of the accident.
Make a protocol at the harbor captain
Make an entry into the logbook
Inform the base immediately
Please inform the base in the case of every damage immediately. If you've got a damage of the sails, which can’t be repaired during your charter, you’ve to bring the yacht return to the base till Friday 15:00 H, so that we can repair everything for the next charter.
We try to make for everyone a check-in in time!